Emirates will start requiring most passengers leaving Dubai to utilize a mobile boarding pass rather of a printed paper version as of 15 May, moving further in its mission to provide customers with the ease and assurance of digitally connected travel itineraries.
Mobile boarding passes will be sent through email or SMS to passengers checking in at Terminal 3. Online check-in passengers have the option of loading their boarding passes into Apple Wallet or Google Wallet or retrieving them via the user-friendly Emirates App. Additionally, travellers can access the checked luggage receipt through email or the Emirates App.
This effort would drastically minimize paper waste while providing travelers leaving Dubai with a simple and quick digital check-in process. It lessens the possibility that boarding passes would be misplaced or lost, providing travelers with peace of mind.
By displaying the mobile boarding pass on a phone, travelers can utilize the pass in Dubai Duty Free, through security checks, and during boarding. As passengers proceed through the airport and onboard the aircraft, Emirates representatives and airport officials will simply scan the QR code on the mobile boarding ticket.
For example, when traveling with infants, unaccompanied minors, passengers needing special assistance, travelers with subsequent flights on other airlines, and all passengers flying to the US, certain passengers may still need to print a real boarding pass.
If passengers do not have a mobile device or are unable to access the information on their devices due to issues such as low battery life, system errors, delayed message delivery, or an inability to connect to WiFi or a network, they may request to print a boarding pass from Emirates agents at check-in counters.
The simplicity of digitally connected travel has already been appreciated by millions of Emirates travelers. Those who use the Emirates app can take advantage of convenient check-in and itinerary management, as well as access digital menus beforehand. They can also take the time to curate a playlist of their favorite movies, TV shows, and music playlists that are available on ice, which they can synchronize from their app the moment they board to save time.
At Dubai International Airport, registered travelers can now have a seamless journey by using the biometric devices or smart gates to pass through the airport’s numerous stations.
Residents of the UAE can sign up to use the Smart Gates at Emirates Terminal 3 to bypass immigration lines every time they visit Dubai. GCC nations or tourists who qualify for visa on arrival can pass through the Smart Gates with a biometric passport, while UAE citizens and residents can use their passport, boarding pass, or a valid UAE ID.
